At Capital Granite, we can stand behind our work because we employ the best people in our industry. Meet our team here:
If you’ve gone to a home show or visited Capital Granite on a Saturday, you’ve probably met co-owner Randy Wiles and wife Amy. The pair work most of the home shows as well as tending to customer service needs during Saturday business hours. They have been married for more than 30 years, and have been blessed with four wonderful children and four grandchildren. “We cherish our family values and have worked very hard to help build a business that treats employees like family. We have surrounded ourselves with great people, which has allowed for our business and customer base to grow consecutively for 10 years,” says Randy.
Randy’s primary focus is on quality control and customer service. He is always looking for ways to improve on the operations side of the business to ensure all customers have a positive experience with Capital Granite. Randy is very hands on with all aspects of the business from sales to creating templates and from fabrication to installation. Prior to Randy’s introduction to the stone fabrication industry in 1994, he was a licensed residential building and remodeling contractor for several years.
While Amy’s primary focus is on the financial aspect of the business, she tackles several other roles within the company as well. From office management to customer service and various administrative tasks, you’re bound to encounter her at some point when working with Capital Granite. Prior to taking on her role in 2008, Amy was a stay-at-home mom, along with conducting some residential painting on the side. She worked primarily with faux finishes and decorative painting, so when customers are looking for help with decorating and choosing colors, Amy is happy to lend a hand.
Marketing Manager Stacie Maurer is grateful that her job allows her to showcase every aspect of Capital Granite. “I love experiencing and learning about all the facets of this business. The work that our team does is phenomenal and it’s exciting to watch projects transform from start to finish,” Stacie said. She comes by her love of stone naturally. As the daughter of Randy and Amy Wiles, Stacie has worked behind the scenes at Capital Granite since she was a student at Northwood University. She graduated from Northwood in 2011 with a Bachelor’s Degree in Entrepreneurship and Management. From there, she moved on to work for a Detroit-based advertising agency for 5 years before returning to the family business in November 2016. When Stacie is not at work, she enjoys spending time with her husband, daughter and Golden Retriever.
Jason Williams calls salesman his official job title, but says he does a little bit of everything. He joined the Capital Granite team in 2006 working in the fabrication shop as a finisher. After 7 years of creating detailed products for customers, he moved to the role of selling products to customers. His experience in fabrication comes in handy when he’s helping a customer select a stone or design a counter. His depth of experience makes him enthusiastic about being a part of Capital Granite. “This is a true family business,” says Jason. “Some days, I don’t know if there’s a stronger bond with my family or here. This is not just a job.” That attitude means workers take pride in their work and pay attention to every detail of your project. Outside of work, Jason is a fitness buff.
Brandon Heinz works as a salesman for Capital Granite, but he sees his job as much larger than that. Brandon says he often gets involved as families design their entire kitchen. He consults on cabinet styles, flooring options, paint colors and more. Before coming to Capital Granite in 2010, he owned a tile business. That gave him experience in coordinating all the components that go into a remodeling or building project. “This is a huge investment for people,” Brandon says. “There’s a lot of parts, appliances, cabinets and counters, and people turn to us for help. We’re not just selling the counter. We’re offering our insight and experience.” Brandon has attended continuing education courses throughout the country. When not at work, Brandon spends time with his wife and four children. The family enjoys sports, scouting and dance.
Don Wilson has been the Production Manager at Capital Granite since 2011. His job requires coordinating the fabrication shop, the skilled tradespeople installing the project, and the home or business owner to get a project efficiently installed. Don brings 25 years experience of customer service, nine of which have been in the marble and granite business. “Every customer is looking for honest, accurate information,” Don says. “As employees we are treated with respect. In turn, it is expected that we treat our customers the same way. I like working for a business that places a high value on the individual strengths of each employee. We are not just a collection of people, but a team using our own individual talents to achieve a common goal.” Don is married with three children and two grandchildren. He is an avid runner and enjoys spending time with his family.
Jimmy Harrell joined Capital Granite in 2017 to help the team meet the growing technological demands of the industry. He brought 20 years of experience in the technology and business side of stone fabrication to this role. Jimmy loves that this job lets him combine high technology with traditional stonework skills. “IT changes, but the hand-crafted, skilled artistry here at Capital Granite is timeless,” Jimmy said. He is a U.S. Air Force veteran with a Bachelor of Science in Computer Science from Saginaw Valley State University and a Master of Business Administration from Northwood University. In his free time, Jimmy is an entrepreneur and special needs advocate who enjoys playing guitar and spending time with his wife and two daughters.
Nathan Hubbard is responsible for everything from scheduling templates to ordering inventory items such as sinks and faucets. He loves that his job calls for him to talk to customers as well as work with vendors and contractors. No two days are ever alike. The best part of working for Capital Granite is the family atmosphere and teamwork. Nathan joined Capital Granite in April 2016, after working nearly 2 years in countertop production. That field experience is valuable as he works in the office here. “I feel like I’ve come full circle” he said. Nathan was born and raised in Vassar. Today, he is married and enjoys spending time with his wife, family, and friends.
Tracy Ross doesn’t hesitate when asked what she likes best about working at Capital Granite. She loves helping families see their dream kitchens become reality. Tracy joined the sales team in March 2018 and quickly came to appreciate the support and camaraderie at Capital Granite. Tracy studied Interior Design at Baker College and worked for several years at a national chain focused on home decor, so she is happy to help customers with style choices. When she’s not at work, she runs a small photography business and enjoys spending time with her two children.
Samantha Fletcher joined our administrative and marketing teams in 2020. With degrees in communication and an extensive background in customer service, Samantha has been a great asset to the Capital Granite team. In addition to assisting with day-to-day operations and coordinating company events, Samantha also organizes our social media presence to stay in touch with our customers. “I like the fact that we take the time to thoroughly educate our customers on our products and processes rather than focusing on simply making a sale,”says Samantha.“Our team truly wants to make sure our customers are satisfied with their finished products, especially since they are letting our work into their homes for years to come.” Outside of work Samantha teaches fitness classes and enjoys spending time with family and friends.
Chad Fisher joined our staff in 2020 working as an Inventory Assistant at our Bridgeport location. His job requires processing samples, managing inventory, and assisting our sales team in showing clients our selection of raw material slabs. Chad brings over 12 years of experience in customer service, eight of which were in the automotive parts supply industry. “I like that Capital Granite is a family company,” says Chad. “They show they care about their employees even with the littlest things and the atmosphere is very welcoming.” On his off time, Chad enjoys golfing, hunting, and spending time with his family at their cabin up north.
Brian Taylor is responsible for moving our slabs in and out of the Bridgeport warehouse. He is a master of operating our overhead crane and forklift to get your selection to the right place in perfect condition. With 20 years of experience in manufacturing and ten years in quality control and inventory management, he keeps a sharp eye on everything coming and going in the warehouse. “I love being in the outdoors and not behind a desk.” During off-hours, you can find Brian helping out at his cousin’s farm and spending time gaming with family and friends, hunting, and spending time with his family at their cabin up north.
Finance Assistant Tina Erwin plays an important role in keeping our billing and invoicing up to date. Tina came to Capital Granite with over 16 years of experience in finance and assisting customers with billing. She enjoys her daily duties here at Capital Granite and loves that everyone is always willing to help. “Capital Granite management truly cares about all their employees and the whole company works together as a team,” says Tina. Outside of the office, Tina enjoys participating in craft shows and spending time with her family.
Our Administrative Assistant, Danielle Jackson, is the first smiling face our clients see when walking to our Bridgeport showroom. Her diverse background in customer service and management experiences work together to give Danielle an appreciation for Capital Granite’s family atmosphere and customer-first philosophy. “I love the energy that surrounds this place! Every single person is so genuine and fun to work with. I love seeing our clients smiles of excitement when they decide on a material and the process can begin for their home!” When she’s not here, you’ll find Danielle spending time with her three children, meditating, doing tarot readings and journaling.
When you head north to Capital Granite’s Petoskey location, you’ll meet co-owner Bill DuBeau, and wife Jody. The couple helps oversee the showroom and slab warehouse, while attending to customer service needs. “The natural beauty that Michigan offers up here is absolutely unbeatable, which is why we value a strong work-life balance for the company, and constantly work to ensure that our employees follow suite” says Bill. The two have been married for 23 years, and love spending time with their three children and two grandchildren.
Bill, who is a jack-of-all-trades for the company, does everything from sales to installation, along with everything in-between. “The best part of the job, though, is seeing the different homes and different projects people build,” says Bill. “I just love going into the different houses. Every job, every day, the scenery changes.” Prior to starting the business in 2006, he earned a degree in Architectural Engineering from Lawrence Technological University and Delta College. Bill has also worked in the natural stone industry for nearly 30 years.
Jody has been with Capital Granite since 2011. While her primary focus is to welcome customers into the Petoskey showroom, Jody, also spends a majority of her day answering phones, greeting customers and showing them the wide variety of products that Capital Granite has to offer. “The best part of the job is spending time with customers. I meet new people every day,” says Jody. “I enjoy working with everyone and learning about the projects that they are working on.” In her free time, she enjoys reading, golf and bowling.
Inventory Manager Mitchell Hoffmann joined the Capital Granite team in 2014 working first in maintenance and later in the Bridgeport warehouse operating forklifts. After years of familiarizing himself with our inventory behind the scenes, Mitchell, now part of our Petoskey crew, directly oversees our raw material selection processing incoming slab deliveries and working alongside the sales team in finding the right material for client projects. He says his favorite part of his role is “making a job work and being able to utilize materials in a creative and resourceful way.” During his off-time Mitchell enjoys hanging out with family and friends.